While we offer all of our out-of-town patients assistance with tranportation and lodging while they are receiving prosthetic care at our facilities, we understand that some people aren’t able to travel here for prosthetic care. For that reason, we are proud to offer our Remote Assistance program.

Through the Remote Assistance Program, you can ship your prosthesis to A Step Ahead for repairs and adjustments. Your prosthesis will be shipped through A Step Ahead’s FedEx account to ensure safe and timely delivery*.

Here are a few services we have the ability to provide while you sit at home.

• Purchase prosthetic supplies directly from us. Think liners, socks, shrinkers and much more!
• Service checks of prosthetic feet, hands and all types of knees
• Order custom partial hands, partial feet, fingers and toes
• Send in your silicone skin covers for repairs or service
• Ship your prosthesis to A Step Ahead for repairs, modifications and adjustments
• Schedule a Virtual Consultation via Skype or FaceTime!

We are offering these services to everyone, even patients who don’t currently receive care from A Step Ahead.

We want to make sure you and your family are safe and that your prosthetic needs are taken care of. In turn, we are readily available to work with most major insurances and other forms of payment at this time.

*Patient is responsible for shipping costs. Tracking number and shipping options will be provided.